Each time I have worked with Black Diamond, they have taken a big load off of my mind by managing every step of the process. Their professionalism towards me and all of my customers has always been exemplary; they are always organized and prepared for every job that I’ve hired them for; they take great pride in their work; the level of detail in their proposals and site plans are more in-depth than any other company; they are one of the most conscientious contractors I’ve ever used; the quality of Black Diamond’s work is always above-standard; they correctly place an emphasis on long-term value; and for their pleasant demeanor and flexibility in dealing with demanding tenants and clients.
In the many years we’ve worked with Black Diamond Paving, we’ve always found them to be professional, competitive and often creative when putting together quality projects in a tightly budgeted parameter. We solicit their bids and advice in all of the centers we own, manage and operate and often refer them on to our landlords as well.
Black Diamond has the invaluable ability to work with difficult tenants on a retail property and smooth out any sticky situations. It’s difficult when you interrupt someone’s business…they go out of their way to work with the tenant’s special circumstances. I think their pricing has been exceedingly fair and competitive. I think it’s a great company; I wouldn’t even do a job without having them bid it.
You and your crews, from the beginning, showed a concern for the project, the finished product, and the impact on the community and its residents. Your meticulous planning and management of details ensured that the project began and ended when you said it would. Your communications with the residents kept everyone informed along the way, and your cooperation with other vendors who service and maintain our community was appreciated. Best of all, project costs came in at or below the proposed amounts, and the finished product has added to the value of our properties and will be an asset to our community for many years to come.
This is a letter of appreciation and commendation to you and your field crew for the superb job done at Sand Dollar Beach. The quality of work speaks for itself. The Board of Directors at its meeting requested that I pass along their total satisfaction with the outcome of the project.
In addition I would like to thank you and your staff; the level of help and cooperation I receiving was outstanding. It was really a pleasure working with you and your field crew. Next time we reseal our roads I’ll be back in touch.
Thank you so much for doing such a great job for me and the associations I manage. Your team works very efficiently and maintains a clean project site. I always enjoy a Black Diamond Paving project because I don’t have to project manage it, Black Diamond does that for me!
Your professionalism, attention to detail and great service will keep me coming back.
I want to say ‘thank you’ for the great work you guys did on our street. I received many compliments from the neighbors stating how great our street looks and how friendly and professional your workers were. I can’t thank you enough for making this is pleasant experience. I have no doubt about using Black Diamond again as this has been a positive experience for all of us. Thanks again for everything.
I would like to thank you for the wonderful resurfacing work that you performed for our complex. Not only is it beautiful, but according to the subcontractor who painted the parking stripes and curbs, it should last a long time. Thanks so much for all the helpful check lists provided to our property manager. We would have not been as prepared if it were not for this list. We will gladly recommend your company to anyone or any association desiring paving services.
Your crews were on time, friendly, knowledgeable and professional. I have heard nothing but compliments from the homeowners about the work done here by the crew, even from the people who mostly complain. The complex looks wonderful.
Black Diamond Paving and Kris Karr are wonderful to work with. This company goes beyond what other asphalt companies have done in the communities that I manage. Their communication skills are impeccable. They make an enormous difference with their ability to effectively communicate with the residents of the community. The communication makes a huge difference.
They truly leave no stone unturned. They have been a pleasure to work with.
I have used Black Diamond Paving for over three years now and have not been disappointed yet! The proposals are received on a very timely basis and are very detailed and competitive. The communication prior to the job being performed is excellent and the crews are courteous and helpful during the project. I particularly like the sealing product they use as it looks great long after the job is completed.
Black Diamond has done several jobs for me now; their notification procedures keep me from getting any angry phone calls, and the follow through after the job is first rate. They honestly are everything I look for in a vendor—quick to respond, thoughtful in their approach, willing to work with me on all of the details, and competitive in their pricing!
I highly recommend the paving services of Black Diamond Paving. What really stood out to us was their understanding and concern for the Homeowners, the Board of Directors, and even Management. They understood our concerns for budgeting the property and worked with us to develop the best payment plan. The project was completed without any hiccups or complaints and the property looks amazing; SUCCESS! Alex and his team were not only efficient, but also easy to work with, and always willing to take the time to discuss my concerns and respond to questions.”
Working with Black Diamond Paving has proven to be very successful for my clients. Their efficient notification process, level of professionalism, high standard for quality of work, and established reliability are all critical factors in dealing with Homeowners Associations. The projects I’ve had with BDP exceeded my Boards’ expectations, and all were done in the same well-organized fashion, from start to finish to follow-up.
It is my pleasure to give Alex and Black Diamond Paving an enthusiastic thumbs-up. One of Alex’s many talents is working and communicating with homeowners. He always gave clear, concise information and he even put his cell phone number on notices so homeowners could call him directly. Alex was always prompt, knowledgeable about his product, and worked overtime on many occasions—which always made me look good to my board members. Black Diamond didn’t always come in as the cheapest bid, but their attention to detail and the company’s willingness to make right any issues (and there are always some issues) made them worth every penny.
Their scheduling is precise. The people that they hire are well-rounded and don’t look shabby in their work outfit. Their staff has good dialogue skills. Dialogue is very important to me.
They are easy to deal with and the quality of their work is as good as it gets. During the past 12 years, I have used several asphalt companies but they are the best. They clean up and their prices are good. They don’t charge less than some other companies, but their quality is better than most.
The quality is exceptional compared to the rest of the world. It was great from start to finish. The pricing was reasonable, accurate and correct.
Basically the customer service, reliability and completion of the project as planned, everything was on budget and they met all of my expectations.
I like their punctuality and professionalism. They are just a great company.
