Thank you, thank you….
We’re too humble to toot our own horn, but we’re all too happy to share when others toot it for us. We’re very proud of the work we do, so it’s always nice to receive kudos from those in the know. Here are just a couple of the most meaningful honors we’ve received throughout the years.
5 Years Named as a Pavement Maintenance and Reconstruction™ Top Contractor
15 Years Rated “Highest in Quality and Helpful Expertise” by Diamond Certified
Top Contractor
We’ve been named a Top Contractor by Pavement Maintenance and Reconstruction™ for the fifth year!
Pavement Maintenance and Reconstruction™ is the leading publication serving contractors in the paving, sealcoating, pavement marking, and sweeping industries, and is the only BPA-audited magazine covering this industry segment. So…this is kind of a big deal.
Each year (since 2014), they conduct an extensive survey, open to all contractors in the paving and paving maintenance industries. Their aim is to set the industry benchmark and determine the top-selling contractors in Paving, Sealcoating, Striping, and Pavement Repair.
In 2021, we were ranked among the top companies—nationally—in two of their categories: Paving and Sealcoating. You can read all about it in the June/July issue of the magazine, as well as online at ForConstructionPros.com.
Diamond Certified
We’ve been rated “Highest in Quality” from Diamond Certified every year since 2008…no mean feat!
What is Diamond Certified? Just about the most accurate and trusted rating process in the state of California, is what. Since 2008, Black Diamond Paving & Concrete has proudly and continuously maintained the Highest in Quality and Helpful Expertise™ rating from Diamond Certified®. To achieve this rating, a company must score at least 90 out of 100 from an extensive and random sampling of customer surveys. This customer satisfaction research is based on real projects and, because they pull from a company’s complete customer list, the results reflect the true level of satisfaction—whether good or bad.
Loyalty
A whopping 97% of our customers surveyed by Diamond Certified said they’d work with us again.
Satisfaction
Over half of our customers rated us a perfect 10 out of 10!
Helpful Expertise
Nearly all of our surveyed customers said they received “helpful expertise” from us when they needed it.
It’s worth noting, this whole process is ongoing—companies are continuously monitored, and their customers are surveyed on a regular basis. Those that don’t keep up their level of performance are removed from Diamond Certified. We’re proud to have been Diamond Certified for so many years and intend to keep up this high level of service for as long as we’re in business!
